CEU Credits: 0.1
Course Code: ELM-120
Duration: 20 mins
Skill Level: Intermediate
Language: English
Final Exam: Yes
Certification: Yes
Version: V3.1
Effective Date: 04/24/2024
Curriculum for this course
Course Introduction
Quality Culture
Quality Culture Defined
What Can You Do?
Employee Guidelines
Key Ingredients for Meaningful Improvements
Case Studies
May 2019 Warning Letter
What is QMM?
A Three Step Approach
The 4 Elements of QMM
August 2019 Warning Letter
Changing Behaviors
Conclusion
Test Your Knowledge
v3.1 Minor update on 09/11/2024 to fix a typo and ensure all quiz feedback is visible.
v3.0 Major update on 04/24/2024 to remove an archived FDA report and replace it with Quality Management Maturity as a key discussion topic.
v2.0 Major update on 09/22/2023. This course has been redesigned. The previous course title was Behavioural Based Quality (BBQ) for a GMP Environment. As part of the redesign, this course’s new name is Elevating Quality Culture through Positive Behaviors.
v1.0 Course released on 04/21/2022