CEU Credits: 0.1
Course Code: ELM-265
Duration: 15 mins
Skill Level: Intermediate
Language: English
Final Exam: Yes
Certification: Yes
Version: v1.0
Effective Date: 09/19/2025
Curriculum for this course
A Missing Report
Risk and Issue Monitoring
Issue Identification
Immediate Actions
Issue Identification: Data Collection and Steps
Investigation
Root Cause Analysis (RCA)
RCA Characteristics
5 Whys
Fishbone Diagram
Root Cause Determination
Investigation Closure Documentation
Investigation Closure Approvals
Post-Investigation Process
Deviations and Compliance
The importance of a Defined Process
A Strong QMS
Test your Knowledge!
v1.0 Course Released on 01/27/26