21 CFR Part 820

Quality Management System Regulation – Measurement, Analysis, and Improvement

For decades, we have been taught to view a Quality Management System as a filing cabinet of SOPs, folders, and rigid flowcharts designed to satisfy an auditor’s checklist. But this perspective is an outdated view of the QMS. In the modern medical device landscape, your QMS is not a library, it is a living organism.

If our company is the body, then the Quality Management System Regulation, or QMSR,  is its biological blueprint. This course explores the critical link between sensory data inputs and the corrective actions necessary to maintain the long-term health and reliability of medical device systems.

CEU Credits: 0.1
Course Code: ELM-819
Duration: 15 mins
Skill Level: Intermediate
Final Exam: Yes
Certification: Yes
Version: v1.0
Effective Date: 07/04/2026

Curriculum for this course

Course Introduction
QMSR Clause 8
Monitoring and Measurement Overview
Feedback and Complaint Handling
Internal Audits
Reporting to Regulatory Authorities
Writing Reports for Inspection
Control of Nonconforming Product Overview
Identification and Segregation
The Disposition Process
Data Analysis Inputs
Statistical Techniques
Statistics Example
Improvement Overview
The CAPA Process
Corrections, Corrective Actions, and Preventive Actions
Effectiveness Checks
Our most important sensory input
Test Your Knowledge
v1.0 | Course released on 09/29/2026

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