Human Error Prevention

Human Error Prevention for Leadership

To err is human. But how should you, as a leader, react when errors occur, and what steps should you take to ensure they do not happen again? This course highlights specific best practices and strategies leaders can employ to help reduce errors and lay the foundation for a blame-free culture that encourages open communication and continuous learning. To learn these key concepts, you will act as a leader exploring the root cause of an error, deciding the best way to address it.

CEU Credits: 0.1
Course Code: ELM-267
Duration: 15 mins
Skill Level: Intermediate
Language: English
Final Exam: Yes
Certification: Yes
Version: V1.0
Effective Date: 03/06/2025

Curriculum for this course

Course Introduction
Errors in the Life Sciences
Labeling Mix-Up
Person vs. Systems Approach
Labeling Mix-Up: Person Approach
Risk Factors
KPIs and Metrics
The Optimal Rate of Failure
Establishing a Blame-Free Culture
Labeling Mix-Up: Systems Approach
Education, Not Training
The Importance of Knowing Why
Ensure Responsibility and Accountability
Make Reporting a Priority
Clearly Define Roles and Explain Consequences
Encourage a Blame-Free Culture to Improve Accountability
Summary
Test your Knowledge
v1.0 Course released on 05/27/2025

Author

Matt Peplowski

Owner & Principal, Biopharm Error Prevention Associates, Inc.

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